Shipping Policy

SHIPPING & DON’T SHIP

We ship only USA and Canada

SHIPPING METHOD

Standard Shipping method

SHIPPING COST

For the USA

Free Shipping on all products

PO BOXES, RURAL ROUTE & APO/FPO/DPO

We will use USPS service for PO Boxes, Rural Route, and APO/FPO/DPO addresses.

DELIVERY TIME

TRANSIT, HANDLING & ORDER CUT OFF TIME: 

• Order cut-off time 8:00 p.m. (GMT-07:00) Pacific Standard Time
• Handling time is 2-3 Business Days (Mon To Fri)
• Transit time: 6-9 Business days (Mon To Fri) Standard Shipping
• Delivery time: (Handling time + Transit time): (2+6) - (3+9): 8 - 12 days (Mon to Fri)
  
  In case of delay for any reason, we will immediately contact you.

Our warehouse operates Monday – Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

ORDER TRACKING

When your product is successfully shipped, you will get tracking information in your confirmation email. However, you can also check via this page - Order Tracking

Please allow giving 24 hours for the tracking information to work properly.

ORDER CANCELLATION

We will be able to cancel the order if the products don’t ship.

Once in transit, we will not accept any cancellations. But you can return your product. Please visit our return policy

ADDRESS CHANGE

If you put it mistakenly or want to change the shipping address, in that case, you have 12 hours. In this daring, you need to contact us as fast as possible.

Contact Information: 

Email: support@gearxen.com

Phone: +1 (717) 400-1119

Address: 1309 Coffeen Avenue ste 1200,Sheridan WY 82801, United States